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Forum Discussion
2FA / OTP on SumoLogic
When I sign in to https://service.ca.sumologic.com, the username and password autofill (Cmd+) but the 2FA (which comes up next) does not, autofill doesn't seem to work for that field, and the clipboa...
Do things work if you select to fill your login from the inline menu, starting from here
No, the 1Password lock appears on the right side, but no logins appear below the field and clicking the lock icon does nothing.
Ctrl+\ works, but not the menu, basically. Not sure why, but maybe related. Also selecting 1P in the browser toolbar and clicking autofill doesn't work here for me, in multiple browsers.
Do you see a 1Password icon in the 2fa field, and if so, are you able to select your login from the inline menu to fill your OTP?
Same on the 2FA field. I see the lock icon on the right, but clicking it does nothing and no login popup below the field.
Are you able to click on the 1Password icon in your browser's toolbar, locate your login, and click Autofill to fill your OTP?
If I click the browser toolbar icon, the Sumo account does show up without any effort on my part to search for it. Autofill isn't finding the OTP field from the looks of things.
I've sent in the email, but no response from BitBot yet -- I guess I'll update the thread later when I get a support ID number.
