Forum Discussion

Former Member's avatar
Former Member
4 years ago

2FA autofill is not working for pcloud.com when logging in

When logging into pcloud.com after ID and Password - the 2FA is not getting autofilled.
Browser - Safari


1Password Version: 7.9.2
Extension Version: 7.9.2
OS Version: macOS 12.1
Referrer: forum-search:https://1password.community/search?Search=2FA%20not%20getting%20filled%20automatically%20for%20pCloud%20website

4 Replies

  • Former Member's avatar
    Former Member

    Thanks @masuk1304 , we'll continue the conversation there :)

    ref: MFN-86467-244

  • Former Member's avatar
    Former Member

    Hi @ag_yaron ,
    I have sent the page structure as downloaded to the email - "mailto:support+x@1password.com" as attachment.

  • Former Member's avatar
    Former Member

    Hey @masuk1304 ,

    Can you please test it on a different browser:
    1. Open any other browser you'd like (Chrome/Firefox/Edge/Brave etc...).
    2. Install 1Password in it if it is not already installed: https://support.1password.com/getting-started-browser/
    3. Test autofilling on this website and see if it works on the 2FA field as well.

    In case it didn't autofill the 2FA field, right-click inside the 2FA field and select "1Password" -> "Help" -> "Collect page structure".
    Send us the file it downloads to mailto:support+x@1password.com with a short description of the issue and a link to this discussion here.