Hi new customer. Just finished setting things up and getting my passwords imported. But when I was setting up 2FA I wasn't given any backup codes and I can't find any.
Please help.
1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided Browser: Not Provided
As others have stated here, we don't use recovery codes for two-factor authentication on your 1Password account.
This is at least in part because a recovery code is functionally no different from a password, since it will have been generated when you set up two-factor authentication, and saved somewhere. The nature of one-time passwords generated by an authenticator app is that they can't be predicted because they are time-bound to when they're generated and used.
You can turn off two-factor authentication on your 1Password account from any of your devices where you're still signed in to 1Password, so in the event that you lose access to your authenticator app and/or hardware security key, you can turn two-factor authentication off and turn it back on to set it up again.
Hope that helps! Let me know if you have any questions. :)
Right now there is no option to use backup codes for 1Password 2FA but who knows in the future right? If you're still curious about 2FA you can try reading https://support.1password.com/two-factor-authentication/#get-help
There's no option to use backup codes for your 1Password account 2FA, and they've https://1password.community/discussion/89654/2fa-backup-codes there is no intention to add them unfortunately.
What you can do instead is, at the time you set up your 2FA via the TOTP QR code, print or save that QR code itself (or scan it into multiple authenticator apps).
I would recommend storing it separate from your Emergency Kit, but in a location that is equally safe/secure.
If the 2FA QR code is no longer on your screen and you want to do this, you will need to disable 2FA and re-enable it (noting that any places you scanned your old QR code in, need to be updated).
If you are completely locked out of 2FA, you can contact support. After verifying you through some specific details that only the account holder would know, they reset 2FA on your account.
This of course does not help if you are dead and you wanted your family to be able to log into your 1Password, in which case you would need to not have 2FA on your account, or do like the above and have the 2FA QR code stored safely.
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Hi new customer. Just finished setting things up and getting my passwords imported. But when I was setting up 2FA I wasn't given any backup codes and I can't find any.
\n\n
Please help.
\n\n\n\n
1Password Version: Not Provided \nExtension Version: Not Provided \nOS Version: Not Provided \nBrowser: Not Provided
","body@stringLength":"377","rawBody":"
Hi new customer. Just finished setting things up and getting my passwords imported. But when I was setting up 2FA I wasn't given any backup codes and I can't find any.
\n\n
Please help.
\n\n\n\n
1Password Version: Not Provided \nExtension Version: Not Provided \nOS Version: Not Provided \nBrowser: Not Provided
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Just finished setting things up and getting my passwords imported. But when I was setting up 2FA I wasn't given any backup codes and I can't find any. \n\n Please help. \n\n \n\n 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2FA backup codes","moderationData":{"__ref":"ModerationData:moderation_data:38998"},"body":"
Hi there @ap236
\n\n
As others have stated here, we don't use recovery codes for two-factor authentication on your 1Password account.
\n\n
This is at least in part because a recovery code is functionally no different from a password, since it will have been generated when you set up two-factor authentication, and saved somewhere. The nature of one-time passwords generated by an authenticator app is that they can't be predicted because they are time-bound to when they're generated and used.
\n\n
You can turn off two-factor authentication on your 1Password account from any of your devices where you're still signed in to 1Password, so in the event that you lose access to your authenticator app and/or hardware security key, you can turn two-factor authentication off and turn it back on to set it up again.
\n\n
Hope that helps! Let me know if you have any questions. :)
Right now there is no option to use backup codes for 1Password 2FA but who knows in the future right? If you're still curious about 2FA you can try reading https://support.1password.com/two-factor-authentication/#get-help
There's no option to use backup codes for your 1Password account 2FA, and they've https://1password.community/discussion/89654/2fa-backup-codes there is no intention to add them unfortunately.
\n\n
What you can do instead is, at the time you set up your 2FA via the TOTP QR code, print or save that QR code itself (or scan it into multiple authenticator apps).
\n\n
I would recommend storing it separate from your Emergency Kit, but in a location that is equally safe/secure.
\n\n
If the 2FA QR code is no longer on your screen and you want to do this, you will need to disable 2FA and re-enable it (noting that any places you scanned your old QR code in, need to be updated).
\n\n
If you are completely locked out of 2FA, you can contact support. After verifying you through some specific details that only the account holder would know, they reset 2FA on your account. \nThis of course does not help if you are dead and you wanted your family to be able to log into your 1Password, in which case you would need to not have 2FA on your account, or do like the above and have the 2FA QR code stored safely.
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1Password Team
