Forum Discussion

OCD0800's avatar
OCD0800
New Contributor
5 months ago
Solved

2FA Different on Windows vs Android App

I have been struggling to log into one of my apps, 2FA was not being accepted, I used a backup code and got in and removed 2FA, I then re created it and scanned from the phone, the code generated wor...
android
windows
  • OCD0800's avatar
    OCD0800
    5 months ago

    Support emailed back - updated region settings from UK to South Africa and seems to have fixed it. 

    Regions affected it. 

OCD0800's avatar
OCD0800
New Contributor
5 months ago

Support emailed back - updated region settings from UK to South Africa and seems to have fixed it. 

Regions affected it. 

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    5 months ago

    I'm happy that our support team was able to help, thanks for sharing the solution with the community. 💙

    -Dave