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Forum Discussion
williakz
4 years agoDedicated Contributor
3rd time locked out of Verizon. Help!
I've been locked out of my father's Verizon account 3 times now due to 1Password "forgetting" the hard passwords I generated and told it to "Update." The recovery procedure is a bear since 1) it's a ...
williakz
4 years agoDedicated Contributor
Nope, not a wayward login somewhere else. However, when I went back into the designated vault after rooting around elsewhere, there were two additional passwords in the history that were not there before. So it looks like the whole thing might indeed have involved a delay in updating the displayed data versus what was stored (wherever).
With two new passwords to play with, I gave Verizon another go. Yup, now I'm locked out for the 4th time. Now, my elderly relatives are really gonna start wondering about the family hotshot "computer genius"...
Like I said, paper and pencil and slow and steady for #5. Thanks for your help, 1P_Ben.