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Forum Discussion
jordon1634
5 hours agoNew Member
Account deleted my accident
My account got deleted by accident when trying to just delete my wife's account. It say I no longer have an account. I still know my password and have the security code and they recovery code. I have...
1P_Timothy
Community Manager
2 hours agoHi jordon1634, thanks for writing in. I'm sorry to hear about the accidental deletion.
We won't be able to help too much with this here in the Community, but our email support team would be happy to check what next steps are available. The team will typically get a response out within a day or two, but it can be a bit longer if we're seeing high volumes of tickets. I definitely understand the urgency here though. Could you reply with your ticket ID? With that I can confirm if your support request is with the right team.