Account settings appears to be lying and confused about the annual discount.

Hi Passwordfiend,

Thanks for sharing this –  I can see why the pricing screens are confusing and can clarify what’s happening.

It looks like you're currently on an older monthly plan at $3.99/mo, and we continue to honor that price for customers like you. When switching billing frequency (monthly -> annual), the system moves accounts to our current pricing, and the 20% discount reflects the annual savings off today’s monthly rate — not the legacy rate you currently pay. That’s why the numbers don’t look aligned. 

You’re also seeing a separate 40% off promotion on our website for new customers for their first year. If you'd like to email support@1password.com with a link to this thread, we can make an exception and give you the promotional price with the switch over to an annual subscription.

The product experience is something we take seriously, and your note is fair — we can present this much more clearly and I’ve passed that feedback on. Thank you and let me know if you have any questions!