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Forum Discussion
Account still frozen even subscribed
My account has once had 14-day trial, and it was frozen for a period of time. Today I decided to pay monthly and see, and the transaction was done on App Store. However, nothing has changed and my ac...
1P_Gem
Moderator
ModeratorHi alvincheng​, thanks for reaching out about this.
I can see that we've received your emails. One of my colleagues will reach out to you via email as soon as possible.
To avoid duplicating efforts, I've closed this community thread.
- Gem
