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Forum Discussion
Account Upgrade Question
Hello, I have two questions concerning my 1Password account.
1) In the App Store, I noticed that my 1Password subscription is still associated with version 7 of the app. Is this a problem? If so, ...
1P_Tommy
Moderator
Moderator@LadyAero
A subscription is just that a subscription. It is not tied to the app so you'll be good to go.
Please email us at support+forum@1password.com. The reason for this is we'll likely need to make some changes on our backend with the subscription and emailing is the best way to do this. We also do not have access to that here in the community. Be sure to follow any directions received. Then reply via the email using your support id and let us know you have completed those instructions and we can make the necessary changes on our end.
