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Former Member's avatar
Former Member
3 years ago

After installation of OS X Ventura, 1Password no longer allowed Touch ID access

In order to restore access, I first restarted the computer (MacBook Air 2019). I then checked in the System Settings to make sure that Touch ID was enabled. I then checked that it was enabled in 1Pas...
macos
Former Member's avatar
Former Member
3 years ago

I have a similar issue:
- I can't unlock 1password extension with Touch ID
- I CAN unlock 1password app with Touch ID (the option is checked in the prefs)
- The extension locks itself immediately after I log out of a website (forcing me to open it again and unlock with typed password). This happens irregularly, not sure why.

I have followed the diagnostic steps and my Support ID number is [#SHH-59178-436].
Please let me know.
Thank you!