Forum Discussion
after installing 8 on mac primary vault is missing
Only my personal vault is showing in 8 with 30 items all the rest is on primary vault and missing. How do I get it
1Password Version: 8.9.4
Extension Version: Not Provided
OS Version: 11.6...
1P_Dave
Moderator
ModeratorHello @"AndreL"! 👋
I'm sorry that you don't see all of your items in 1Password 8. 1Password 8 no longer supports older standalone "Primary" vaults and the update process to 1Password 8 should have migrated the items from the Primary vault to your 1Password account.
Since it sounds like that didn't happen I recommend sending an email to support+forum@1Password.com, our support team can help you complete the migration so that you see all of your items in 1Password 8. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂
-Dave
