All accounts unlock is not consistent

Whatever the intention or policy, it has not and does not work the way you describe all of the time for me. I have been using 1Password 8.7 and then 8.8 beta, and now 8.8 for several months now. It seems that it only locks all of the accounts after an update (frequent when on the beta channel) and maybe also on restart. It also seems that it does unlock ALL of the accounts just from unlocking the main account in one or more circumstances.

I have just experienced one of these moments. Before I left my computer, I had unlocked four additional accounts by using their password. The remaining seventeen accounts were still showing as locked when I left the computer. I returned to my computer after being away for an hour. Upon opening 1Password.app, I was prompted to unlock 1Password with my Apple Watch, and after doing so, an animation that showed a green check on ALL of the account icons appeared, and all accounts were unlocked when the 1Password window was revealed.

Secondly, when I am required to unlock all of my accounts individually, I use Quick Access to access the password for the account, but it doesn't auto-enter into the 1Password authentication. If I copy the password, the focus afterward is not on the 1Password account unlock password entry, even though it was when I typed the Quick Access key combo. Tabbing does not select that field. If I Command+Tab twice to switch out of 1Password and back, then the focus is on the password field, unless there is a biometric method active, then the focus is on that button, and a Shift+Tab moves focus to the password field to paste.

Assuming there isn't some biometric exception to the intended behavior, once you "fix" the behavior that sometimes allows me to unlock all of my accounts, I'll be left with having to unlock all 21 accounts individually all the time, with a very inefficient process. Does it not make sense that a user with a large number of accounts might want a way to unlock all of them efficiently? It seems to me that a method to respect specific account password policies could be implemented, or associate an item in the primary account with unlocking subsequently added accounts.

Please note that I reported both of these issues (multiple accounts unlock and unlock password focus) in the beta forum, and received no responses.

Some other significant issues with 1Password 8 that are ongoing are:

• VERY slow to enable browser autofill after unlock. Sometimes more than a minute before the options menu appears below login form fields in Safari or Chrome with the current extensions installed and enabled. Much slower than 7.x with the same number of items/accounts.
• Serious instability issues. The app regularly crashes (all windows disappear - but no crash reporter window), locks up (Application Not Responding) or shows a blank white window.
• Cosmetic issues - selection highlights, menu highlights
• Feature regressions from 7.x - field order, searchability, account icons (important for identification when you have 22)

Hi extensioncord:

This unlock behavior (where only the accounts with the account password entered) unlock has been a part of 1Password 8 from the beginning. We changed it with 1Password 8. The previous unlock behavior allowed for situations where enforced password requirements by a team or business administrator would be ignored if the first account added was a different account. Additionally, because the password used to unlock 1Password 7 was dependent on which 1Password account was added first, it would be possible to have different unlock passwords on different devices.

It's important to note that this isn't quite the same as reusing a password for a regular website login, as not even a hashed form of your password leaves your device ever. Secure Remote Password (SRP): How 1Password Uses It

Jack

Also, advocating for the same password for different accounts seems more than a bit antithetical to 1Password's purpose.

That is not the behavior of the past, and it's not the behavior I see. All of the account passwords for the other accounts are stored in the primary account. Is that a possible explanation for how it was able to work before? Perhaps there some caching that lasts until an update?

Hi extensioncord:

Great question! 1Password 8 will unlock each account that shares the account password you've used to unlock the app. For example:

• Account 1 with a password of Molly&Patty2
• Account 2 with a password of Molly&Patty2
• Account 3 with a password of Sally4th
• Account 4 with a password of Sally4th

Using Molly&Patty2 to unlock the app will result in accounts 1 and 2 being unlocked, with 3 and 4 staying locked. Using Touch ID or Apple Watch unlock will unlock all accounts that have been previously unlocked with the account password. Unlocking accounts 1,2,3, and 4 using Touch ID or Apple Watch unlock would require entering both account passwords at least once.

Generally speaking we'd recommend using the same account password across any 1Password accounts you may have.

Jack