Forum Discussion

Fedup's avatar
Fedup
Dedicated Contributor
2 months ago

Amazon.ca orders page pops Save Passkey etc.

Using 1Password for Windows 8.10.74 (81074019) and refrusted with 1Password and Amazon.ca order page. If I click on an item I ordered, Brave Browser goes to the item listing. Fine. But if I click on browser's back button to go back to my order page I also get a Save Passkey pop up box. When I close that down via the popup's X in the upper corner I then get yet another pop up asking whether I want to Turn on Windows Hello! I use neither Passkeys nor Windows Hello. What the heck is going on with 1Password? 

betas
windows

3 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 months ago

    Hello Fedup​! 👋

    I'm sorry that you're seeing an unexpected prompt on Amazon.ca. 1Password will show a prompt asking if you want to save a passkey if a website transmits a very specific "webauthn" request message to your browser. 

    If you're still seeing the same issue then can you try the following: 

    1. Open your browser.
    2. Right-click on the 1Password icon in your browser's toolbar and click Settings. 
    3. Click Autofill & save.
    4. Turn off "Offer to save and sign in with passkeys". 


    Then, try to reproduce the issue again. Do you still see the prompt from 1Password? 

    -Dave

    • Fedup's avatar
      Fedup
      Dedicated Contributor
      2 months ago

      That appears to have fixed the issue. It is strange that I was only seeing this popup when in orders and clicking on the Amazon links for the items in any order than coming back to my orders page.