It’s Cybersecurity Awareness Month! Join our interactive training session, or learn about security and AI from 1Password experts.
Forum Discussion
Amazon.ca orders page pops Save Passkey etc.
Using 1Password for Windows 8.10.74 (81074019) and refrusted with 1Password and Amazon.ca order page. If I click on an item I ordered, Brave Browser goes to the item listing. Fine. But if I click on browser's back button to go back to my order page I also get a Save Passkey pop up box. When I close that down via the popup's X in the upper corner I then get yet another pop up asking whether I want to Turn on Windows Hello! I use neither Passkeys nor Windows Hello. What the heck is going on with 1Password?
3 Replies
- 1P_Dave
Moderator
Hello Fedup​! 👋
I'm sorry that you're seeing an unexpected prompt on Amazon.ca. 1Password will show a prompt asking if you want to save a passkey if a website transmits a very specific "webauthn" request message to your browser.
If you're still seeing the same issue then can you try the following:
- Open your browser.
- Right-click on the 1Password icon in your browser's toolbar and click Settings.
- Click Autofill & save.
- Turn off "Offer to save and sign in with passkeys".
Then, try to reproduce the issue again. Do you still see the prompt from 1Password?-Dave
That appears to have fixed the issue. It is strange that I was only seeing this popup when in orders and clicking on the Amazon links for the items in any order than coming back to my orders page.
