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UpNorth's avatar
UpNorth
New Contributor
2 years ago

Android app does not open

Android app on my Samsung phone not opening. It shows 1Password's vault logo, then closes and returns this error message: "Something went wrong with 1Password "1 Password closed because this app ...
android
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello UpNorth! 👋

I'm sorry that 1Password is crashing on your Samsung phone. Does the crash only occur when you're trying to fill a password into a website or another app? Or does it occur when you try to launch 1Password from the home screen of your phone?

You mentioned that you're using 8.10.30 but you posted in the beta category of the forum, the current beta version for 1Password for Android is 8.10.32-44. If you are using the beta version then please update: How to keep 1Password up to date

I look forward to hearing from you.

-Dave