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Forum Discussion
sameerchavan
2 years agoFrequent Contributor
Android app does not show item detail data in offline mode. Says not connected to internet
I am using Samsung S23 ultra running on android 14.
When I am not connected to the internet, and then open any item, they don't load any detailed data. Eg- I can see the item name. But the page is...
1P_Timothy
Community Manager
2 years agoHi sameerchavan, thanks for writing in.
With a few exceptions, such as unsynced items and files that haven't been cached, your items should be available in 1Password for Android while offline. In testing with devices running Android 13 and 14, this was the case for me.
I'd like to ask a few questions to better understand the behavior you're seeing:
* While offline, if you open an item and wait 30-60 seconds, do the item details appear?
* While offline, can you view item details in the Autofill menu (steps bellow)?
* If you recently updated to Android 14, do you recall seeing the same issue before updating?
* If you have any other Android devices with 1Password installed, do you see the same issue there?
To view item details in the Autofill menu:
1. Tap a sign in field.
2. Select "Open 1Password".
3. Tap the menu ( ⋮ ) next to a suggested item, or search for an item first.
Thanks again!