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Forum Discussion
Android App Freezes after login
After I enter my password or use biometrics to unlock the app on my Pixel 6 Pro the open animation plays and then the screen goes black until the "1Password isn't responding" dialog pops up. No matte...
1P_Evon
1Password Team
1Password TeamThanks for writing in, StJust.
I recommend emailing mailto:support+forum@1password.com with a diagnostics report so the team can take a closer look at the issue you're experiencing.
- https://support.1password.com/diagnostics/
If you cannot open the 1Password for Android app due to the "1Password isn't responding" dialogue pop-up, please follow the steps in https://1password.community/discussion/comment/713545/#Comment_713545 to gather the diagnostics report.
After emailing in, you will receive an automated reply from our BitBot assistant with a Support ID number. Post that here, I will be able to locate your message and make sure it has gotten to the right place.
-Evon
