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Forum Discussion
BorisM58
2 years agoNew Contributor
android app freezes during search
when i open the search, type the first letter, the app freezes and has to be closed after a while. This makes the app unusable.
I would like to send the diagnostic data, but can't find a way to do ...
TimG1P
Moderator
2 years agoI'm sorry to hear that you're experiencing a freeze when searching the 1Password for Android app. I suspect that you've likely encountered an issue the Development team are currently working on where the search tab will utilize an excessive amount of system memory, potentially causing the app to hang on certain devices.
I've noticed you mentioned sending a diagnostics report to support+forum@1Password.com. Once you've done that, you will receive an automated reply with a ticket ID in the format of [#ABC-12345-123], please post that ticket ID here. Thank you very much!
ref: dev/core/core#31038