Forum Discussion

Passworder5678's avatar
Passworder5678
New Member
1 day ago

Android Chrome Native passkey popup

Hi,

I'm using Google Pixel with mainly chrome browser.

I noticed on some websites, that in some cases instead of 1password popup that OS popup appears when either logging in with passkey or when creating a passkey.

I attached a screenshot of one example when creating a passkey. I can't share URL with you.

For login I noticed that problem with German website "Computerbase".

For normal password login the 1password autofill works most of time so I assume my 1pw settings are more or less good. Also passkeys work on many websites flawless.

Hope you have any idea to cope with it :)

 

android
passkeys

1 Reply

  • 1P_Gem's avatar
    1P_Gem
    Icon for Moderator rankModerator
    2 hours ago

    Hi Passworder5678​, welcome to the Community!

    I understand that when using or creating a passkey on specific websites in Chrome on Android, you receive the OS pop up instead of the 1Password pop up.

    I'd like to have our support team take a closer look at this to see if we're able to reproduce it on our end. Could you email in to: support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/android-chrome-native-passkey-popup/170725
    • Your forum username: Passworder5678
    • The URLs for any pages where you've encountered this issue.

     

    You'll receive a reply with a Support ID number. Please post the number here. Thanks!