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Former Member's avatar
Former Member
4 years ago

Anxious to purchase .... but cannot get by the "Your Master Password is required to use Touch ID."

Anxious to purchase .... but cannot get by the "Your Master Password is required to use Touch ID." It does not accept my Master Password on my Mac ?

Please advise
Ron

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

macos
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Anxious to purchase .... but cannot get by the \"Your Master Password is required to use Touch ID.\" It does not accept my Master Password on my Mac ?

\n

Please advise
Ron

\n
\n

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

","body@stringLength":"325","rawBody":"

Anxious to purchase .... but cannot get by the \"Your Master Password is required to use Touch ID.\" It does not accept my Master Password on my Mac ?

\n

Please advise
Ron

\n
\n

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

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Anxious to purchase .... but cannot get by the \"Your Master Password is required to use Touch ID.\"","moderationData":{"__ref":"ModerationData:moderation_data:54250"},"body":"

Hello @rphillipchuk ! 👋

\n\n

I'm sorry to hear that you're having trouble unlocking 1Password on your Mac. I see that you also sent us an email and I've responded to you there, I'm locking this thread so that we can avoid duplicating efforts.

\n\n

ref: HKB-52819-461

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