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Forum Discussion
Solved
Any Plans to Fix Apple Watch Integration in MacOS
Numerous bugs, since I can remember... The Apple Watch prompt will bug out and loop when the watch is in sleep mode, making it extremely frustrating to type in the password. The Apple Watch prompt ...
Hello sbdme! 👋
I’m sorry that you’re sometimes unable to unlock 1Password using your Apple Watch. Our development team has investigated and confirmed that the current way that interactions are handled across Apple devices when using the Sleep Focus breaks Apple Watch unlock for 1Password. We've reported the issue to Apple and hopefully a future macOS/watchOS update can improve things here.
For the time being, you’ll need to use either Touch ID or your account password to unlock 1Password while using the Sleep Focus. Alternatively, you can switch to a different Focus before unlocking 1Password using your Apple Watch.
Are you running into other issues outside of Sleep Focus when unlocking 1Password using your Apple Watch? Let me know.
-Dave
#19161
1P_Dave
Moderator
ModeratorI'm sorry that you're seeing a performance issue with autofill. So that I can better understand the situation can you tell me the following:
- Are you referring to filling using Universal Autofill or filling using 1Password in the browser (the browser extension)? Which browser or app are you filling into?
- Is the latency that you're seeing with 1Password unlocking after you confirm the unlock by double-pressing the button on your watch? Or after selecting a specific login to fill?
-Dave
- It is the Universal Autofill across all apps. Also, I don't have the browser extension.
- It is after confirming the unlock by double-pressing the button on the watch.
- 1P_Dave
Thank you for the reply. I'm not able to reproduce the issue on my end, would you mind creating a screen recording showing the difference between unlocking and filling using your account password and unlocking and filling using your Apple Watch? You can find a guide here: How to record the screen on your Mac
To avoid revealing any sensitive information you can create a test login item for autofill.me and then fill the test login credentials on our test filling page: https://autofill.me/form/login-simpleOnce the screen recording is created, please send an email to support@1Password.com along with a link to this thread. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and send you a secure upload link for the recording.
-Dave
Done. Support ID: TTD-39629-268
