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fpleo
New Contributor
2 months ago

Anyone know how to get to talk to a real person for tech support

I've been doing emails for 2 days to resolve migration problems.  I get an email every so often and then take 2 minutes to try something that doesn't work  Then reply and wait hours or overnight to g...
vault management
  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    2 months ago

    Thanks Tom, I see that we've been working with the user via email. We'll do our best to continue helping them via that medium.

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I've been doing emails for 2 days to resolve migration problems.  I get an email every so often and then take 2 minutes to try something that doesn't work  Then reply and wait hours or overnight to get a reply.  Can't even get an online chat.  Am I doing something wrong.  Anyone know how to contact directly.  I've asked in the emails to be called but get ignored.

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I've been doing emails for 2 days to resolve migration problems.  I get an email every so often and then take 2 minutes to try something that doesn't work  Then reply and wait hours or overnight to get a reply.  Can't even get an online chat.  Am I doing something wrong.  Anyone know how to contact directly.  I've asked in the emails to be called but get ignored.

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1P_Dave1P_SimonH1P_Tommycan you help fpleo fpleo out?

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can you help  fpleo out?

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Thanks Tom, I see that we've been working with the user via email. We'll do our best to continue helping them via that medium.

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