Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
App and browser out of sync loosing settings
For the past few weeks while on Sonoma and 1Password app and browser extension keep getting out of sync the browser won't ask for my fingerprint and every time i go into my 1p settings unlock with to...
1P_Tommy
Moderator
ModeratorI'd like to look into this more. Can you to create a diagnostics report from your device?
- Open 1Password.
- Press command and comma. The 1Password preferences will open.
- Tap Advanced.
- Click Send Diagnostics.
- Click Reveal to locate the report in your downloads folder.
Attach the diagnostics to an email message addressed to support+forum@1password.com.
- Your forum username:
Ocean West A link to this thread:
https://1password.community/discussion/142226/app-and-browser-out-of-sync-loosing-settings#latestPlease do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
