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Ocean_West's avatar
Ocean_West
Occasional Contributor
2 years ago

App and browser out of sync loosing settings

For the past few weeks while on Sonoma and 1Password app and browser extension keep getting out of sync the browser won't ask for my fingerprint and every time i go into my 1p settings unlock with to...
macos
Ocean_West's avatar
Ocean_West
Occasional Contributor
2 years ago

So I followed these instructions and the instructions sent by the support ticket. This morning I came in and was able to get into 1P app with my fingerprint, however, the browser app shows locked and my vaults are locked. And no option for a fingerprint to unlock in the browser. If I unlock my main vault I have to find a password to unlock the secondary vault a tedious impediment to workflow. I had quit the browser like 5 times before it finally became unlocked. #AEN-11643-326