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Former Member
3 years ago

app crashing on ios 16.4.1

I update from ios 14.8.1 to 16.4.1 and the 1password app now crashes instead of opening. How do I recover the 1password files? 1Password Version: 7 Extension Version: Not Provided OS Versi...
ios
Alvin_L_1P's avatar
Alvin_L_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @merolle 👋

Since you've also emailed us, I'll close this thread to avoid duplicating our efforts. Someone from our team will be in contact with you as soon as possible.

Thanks so much!

Alvin

ref: JZG-59473-239

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How do I recover the 1password files? \n\n \n\n 1Password Version: 7 \nExtension Version: Not Provided \nOS Versi...","body@stringLength":"406","rawBody":"

I update from ios 14.8.1 to 16.4.1 and the 1password app now crashes instead of opening. How do I recover the 1password files?

\n\n
\n\n

1Password Version: 7
\nExtension Version: Not Provided
\nOS Version: ios 16.4
\nBrowser:_ Not Provided
\nReferrer: forum-search:app crashing on ios 16.4.1

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I update from ios 14.8.1 to 16.4.1 and the 1password app now crashes instead of opening. How do I recover the 1password files?

\n\n
\n\n

1Password Version: 7
\nExtension Version: Not Provided
\nOS Version: ios 16.4
\nBrowser:_ Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=app%20crashing%20on%20ios%2016.4.1

"},"Conversation:conversation:67182":{"__typename":"Conversation","id":"conversation:67182","solved":false,"topic":{"__ref":"ForumTopicMessage:message:67182"},"lastPostingActivityTime":"2023-04-16T16:06:02.000-07:00","lastPostTime":"2023-04-16T16:06:02.000-07:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:67182":{"__typename":"ModerationData","id":"moderation_data:67182","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:67182_1":{"__typename":"Revision","id":"revision:67182_1","lastEditTime":"2023-04-16T07:42:53.000-07:00"},"ForumReplyMessage:message:67184":{"__typename":"ForumReplyMessage","id":"message:67184","conversation":{"__ref":"Conversation:conversation:67182"},"author":{"__ref":"User:user:16601"},"revisionNum":1,"uid":67184,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: app crashing on ios 16.4.1","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:67184"},"parent":{"__ref":"ForumTopicMessage:message:67182"},"body":"

Hi @merolle 👋

\n\n

Since you've also emailed us, I'll close this thread to avoid duplicating our efforts. Someone from our team will be in contact with you as soon as possible.

\n\n

Thanks so much!

\n\n

Alvin

\n\n

ref: JZG-59473-239

","body@stringLength":"294","rawBody":"

Hi @merolle 👋

\n\n

Since you've also emailed us, I'll close this thread to avoid duplicating our efforts. Someone from our team will be in contact with you as soon as possible.

\n\n

Thanks so much!

\n\n

Alvin

\n\n

ref: JZG-59473-239

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