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tonkku107's avatar
tonkku107
Occasional Contributor
4 years ago

App integration broken with chrome on linux

After the update to 1Password for Linux 8.5.0-83 or to chrome M98, the extension is unable to integrate with the app. It is able to start the app into the system tray, but ends up asking for password within the extension itself instead of popping up the app window.

1Password Version: 8.5.0-83
Extension Version: beta 2.2.4 on chrome beta 98.0.4758.48
OS Version: Arch Linux: kernel 5.15.13-arch1-1, KDE 5.23.5

browser extension

8 Replies

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  • Former Member's avatar
    Former Member
    4 years ago

    Hi tonkku107, that's great to hear! Thanks for letting us know about it.

  • Former Member's avatar
    Former Member
    4 years ago

    Hi @Goldgamer, we found your ticket and sent a reply. Please check for that reply and let's continue the conversation from there.

  • Former Member's avatar
    Former Member
    4 years ago

    Hey guys,

    I have the same problem with the Firefox extension :(
    [#XCV-69536-774]

    Also, after restarting 1Password, it can't use biometric login.
    Maybe it's nice to fix that, either.

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi tonkku107, just confirming that we have received your message and will respond to you by email. Thank you for contacting us!

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Great, thanks tonkku107!

    We'll take a look at your diagnostics report, and then we'll see what could be going on here. :smile:

    ref: PWM-57587-944

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hey tonkku107:

    Thanks for letting us know, and we'd be happy to take a further look at what could be going on here.

    Follow the steps here to save a console log of 1Password in your browser: Save a console log for 1Password in your browser

    I'd then also like you to create a diagnostics report from 1Password:

    1. Open and unlock 1Password.
    2. Press Ctrl + Comma, then click Advanced.
    3. Click Send Diagnostics.
    4. Click Reveal.

    Send both the diagnostics report and the console log as attachments in an email to support+forum@1password.com.

    In the email, also include:
    * A link to this thread: https://1password.community/discussion/126399/app-integration-broken-with-chrome-on-linux#latest
    * Your username: tonkku107

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!