Forum Discussion

System's avatar
System
Super Contributor
2 years ago

Apple Watch unlock is not working in the beta/nightly version of 1Password for Mac

This discussion was created from comments split from: Unable to unlock with Apple Watch.
betas
JoeIndy's avatar
JoeIndy
New Contributor
11 months ago

My Watch unlock woes are slightly different but likely related. Unlocking the Mac works just fine with my watch. In 1P, I can choose Unlock with Apple Watch. But every time I attempt to open 1P, it says "You need to enter your account password before you can use Apple Watch unlock." Nothing resolves this.

I've tried various "turn it off and back on" steps to resolve (disable watch unlocking 1P, disable watch unlock in macOS, reboot the Mac and the watch, reconfigure watch unlock in macOS, etc) with no success. I stepped up from Production to Beta channels, and the problem still persists. I'll post another comment with my ticket number once I can reference this post in my e-mail. Thanks!

Ticket: NSE-45215-455

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Apple Watch unlock is not working in the beta/nightly version of 1Password for Mac","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:128030"},"parent":{"__ref":"ForumTopicMessage:message:128000"},"body":"

My Watch unlock woes are slightly different but likely related. Unlocking the Mac works just fine with my watch. In 1P, I can choose Unlock with Apple Watch. But every time I attempt to open 1P, it says \"You need to enter your account password before you can use Apple Watch unlock.\" Nothing resolves this.

\n\n

I've tried various \"turn it off and back on\" steps to resolve (disable watch unlocking 1P, disable watch unlock in macOS, reboot the Mac and the watch, reconfigure watch unlock in macOS, etc) with no success. I stepped up from Production to Beta channels, and the problem still persists. I'll post another comment with my ticket number once I can reference this post in my e-mail. Thanks!

\n\n

Ticket: NSE-45215-455

","body@stringLength":"741","rawBody":"

My Watch unlock woes are slightly different but likely related. Unlocking the Mac works just fine with my watch. In 1P, I can choose Unlock with Apple Watch. But every time I attempt to open 1P, it says \"You need to enter your account password before you can use Apple Watch unlock.\" Nothing resolves this.

\n\n

I've tried various \"turn it off and back on\" steps to resolve (disable watch unlocking 1P, disable watch unlock in macOS, reboot the Mac and the watch, reconfigure watch unlock in macOS, etc) with no success. I stepped up from Production to Beta channels, and the problem still persists. I'll post another comment with my ticket number once I can reference this post in my e-mail. Thanks!

\n\n

Ticket: NSE-45215-455

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