Forum Discussion

thought_police's avatar
thought_police
Occasional Contributor
4 years ago

Apple Watch Unlock not unlocking

Hi In the Preferences for 1Password I have checked "Unlock using Apple Watch". So when I wish to use a password I go through the procedure to unlock with my watch. The watch does respond with the ...
ios
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @johnnyweb:

In that case, it sounds like we might want to take a closer look at your specific setup. I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!