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Forum Discussion
Former Member
4 years agoapple watch
I used to be able to, but I cannot longer unlock with my Apple Watch. Actually, it comes and goes. 8.9.10. There is no option in the settings, only for touch ID, which is dim
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Referrer: forum-search:https://1password.community/search?Search=apple%20watch
18 Replies
- donileoOccasional Contributor
My issue is now resolved and same thing reported by Larry was the problem. For some reason that toggle in: Enable Apple Watch Unlock for your Mac (In the MacOS menu bar: > System Settings > Touch ID & Password > Check your Apple Watch under "Use your Apple Watch to unlock your applications and your Mac") became unchecked. 1Pass is working correctly again.
- Former Member
Well.... This is embarrassing but somehow that became unchecked, so I just checked it and seems to be working. I'll hold on to this in case it happens again.
- 1P_Dave
Moderator
@"Larry Singer" and donileo
Can you both try the following steps:
- Disable Apple Watch Unlock for your Mac (In the MacOS menu bar: > System Settings > Touch ID & Password > Uncheck your Apple Watch under "Use your Apple Watch to unlock your applications and your Mac")
- Turn off your Mac.
- Restart your Apple Watch: Restart your Apple Watch - Apple Support
- Turn on your Mac.
- Enable Apple Watch Unlock for your Mac (In the MacOS menu bar: > System Settings > Touch ID & Password > Check your Apple Watch under "Use your Apple Watch to unlock your applications and your Mac")
- Enable Apple Watch Unlock in 1Password for Mac (1Password > Settings > Security > Check "Apple Watch").
If that still doesn't work then I'd like to ask you both to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/135817/apple-watch
- Your forum username:
username - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
- donileoOccasional Contributor
Getting this same issue on MacOS Ventura 13.1, 1Password 8, WatchOS 9.2. Unlock with Apple Watch was working previously but just suddenly stopped. Option to unlock with Apple Watch on 1Password 8 in Security section doesn't show.
- Former Member
Sorry just saw these replies. No, the functionality is not returning. I am still locked out. I am using the keyboard on the MacBook Pro with touch ID. I have not been paying attention, so I launched 1password, signed in, quit it, and then put my Mac to sleep, and then relaunch after waking the Mac, and it did not ask me for my password. So, in my view, it should give me the option to login with my Apple Watch anytime that it is not logged in, but that is not the case.
- 1P_Dave
Moderator
@archiebuttle
I'm sorry that you're also running into an issue with Apple Watch unlock. Does the functionality always return after a period of time? Are you using an external keyboard that includes Touch ID? Does your Mac sleep in between Apple Watch unlock working and then not working?
-Dave
- Former Member
I am having this issue of intermittent loss of this functionality:
1Password for Mac 8.9.10 (80910043)
MacOS Ventura 13.0.1Any other info your team needs for the bug reporting?
- 1P_Tommy
Moderator
@"Larry Singer"
Are you by chance using Ventura and 1Password 8? If so, this sounds like an issue we're investigating.