The latest release of March 4 2025 has fixed this bug.
https://releases.1password.com/windows/8.10/#changelog
Do you still want me to send the diagnostics to support@1password.com?
ModeratorThank you for providing the workaround. So that the team and I can investigate this further, I'd like to ask you to create a diagnostics report from your Windows PC:
Send a diagnostics report (Windows)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
The latest release of March 4 2025 has fixed this bug.
https://releases.1password.com/windows/8.10/#changelog
Do you still want me to send the diagnostics to support@1password.com?
I did a few quick searches and I didn't found anything that I could use to help my problem.
This are some of the searches I did.
https://www.1password.community/search?q=application+not+opening
https://www.1password.community/search?q=software+not+opening
https://www.1password.community/search?q=program+not+opening
Why are you creating this discussion?
The 1Password program software application doesn't open.
What I did to try solving the problem on my own?
I uninstalled the program and reinstall it.
Did it fixed the problem?
No.
Which OS is this happening?
Windows 11 Version 24H2 (OS Build 26100.3194)
The latest release of March 4 2025 has fixed this bug.
https://releases.1password.com/windows/8.10/#changelog
Do you still want me to send the diagnostics to support@1password.com?
The latest release of March 4 2025 has fixed this bug.
https://releases.1password.com/windows/8.10/#changelog
Do you still want me to send the diagnostics to support@1password.com?
Thank you for providing the workaround. So that the team and I can investigate this further, I'd like to ask you to create a diagnostics report from your Windows PC:
Send a diagnostics report (Windows)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
","body@stringLength":"1121","rawBody":"Thank you for providing the workaround. So that the team and I can investigate this further, I'd like to ask you to create a diagnostics report from your Windows PC:
Send a diagnostics report (Windows)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
","isEscalated":null,"postTime":"2025-02-28T13:29:20.746-08:00","solution":false,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"repliesCount":1},"ModerationData:moderation_data:152733":{"__typename":"ModerationData","id":"moderation_data:152733","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:152435":{"__typename":"ModerationData","id":"moderation_data:152435","status":"APPROVED","rejectReason":null},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM","height":479,"width":478,"mimeType":"image/png"},"Rank:rank:3":{"__typename":"Rank","id":"rank:3","position":2,"name":"Moderator","color":"333333","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM\"}"},"rankStyle":"FILLED"},"Revision:revision:152733_1":{"__typename":"Revision","id":"revision:152733_1","lastEditTime":"2025-03-06T06:31:43.016-08:00"},"QueryVariables:ReplyList:message:152733:1":{"__typename":"QueryVariables","id":"ReplyList:message:152733:1","value":{"id":"message:152733","first":10,"sorts":{"postTime":{"direction":"DESC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"DESC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1749225825976":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1749225825976","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1749225825976":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1749225825976","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/common/ExternalLinkWarningModal-1749225825976":{"__typename":"CachedAsset","id":"text:en_US-components/common/ExternalLinkWarningModal-1749225825976","value":{"title":"Leaving the Community","description":"You're about to leave this site and navigate to an external domain. Are you sure you want to continue?","action.submit":"Continue","action.cancel":"Go Back"},"localOverride":false},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1749225825976":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1749225825976","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1749225825976":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1749225825976","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved","topicAlreadySolvedErrorTitle":"Solution Already Exists","topicAlreadySolvedErrorDesc":"Refresh the browser to view the existing solution"},"localOverride":false},"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1749225825976":{"__typename":"CachedAsset","id":"text:en_US-components/messages/ThreadedReplyList-1749225825976","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"1password","messageSubject":"application-software-program-not-opening-","messageId":"151498","replyId":"152733"},"buildId":"L6311oNj_FtHpWug1zHiY","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","surveysEnabled":true,"openTelemetry":{"clientEnabled":false,"configName":"onepassword","serviceVersion":"25.4.0","universe":"prod","collector":"http://localhost:4318","logLevel":"error","routeChangeAllowedTime":"5000","headers":"","enableDiagnostic":"false","maxAttributeValueLength":"4095"},"apolloDevToolsEnabled":false,"quiltLazyLoadThreshold":"3"},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["components_seo_QAPageSchema","components_community_Navbar_NavbarWidget","components_community_Breadcrumb_BreadcrumbWidget","components_messages_TopicWithThreadedReplyListWidget","components_nodes_NodeActionButtonWidget","components_messages_MessageListForNodeByRecentActivityWidget","components_customComponent_CustomComponent","components_messages_MessageView_MessageViewStandard","components_messages_EscalatedMessageBanner","shared_client_components_common_List_ListGroup","components_messages_MessageView","components_messages_MessageView_MessageViewInline","shared_client_components_common_Pager_PagerLoadMore","components_customComponent_CustomComponentContent_TemplateContent","shared_client_components_common_List_UnwrappedList","components_tags_TagView","components_tags_TagView_TagViewChip","shared_client_components_common_List_UnstyledList"],"appGip":true,"scriptLoader":[]}
