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wintech147's avatar
wintech147
Occasional Contributor
2 years ago

Archived items appear in search

Hello all! I noticed that in 1Password when I search I see items that I have archived but there is no UI element telling me they are archived which confused me as I think to myself "I don't use that login anymore..." the only way I can tell is if I click the three dots menu the option to archive will be missing and instead it will say restore.

I do like being able to search archived items but I wish this was a filter I could control AND if the results are going to appear at all the item should reflect that it's in an archived state. Just my two cents :)

1Password Version: 8.10.52
Extension Version: 8.10.52.25
OS Version: macOS 15.1
Browser: Edge

macos

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  • wintech147's avatar
    wintech147
    Occasional Contributor
    2 years ago

    Thanks for the plus 1 tobyx. I also see it happen on my iPhone and laptop. Very odd behavior.

  • tobyx's avatar
    tobyx
    New Contributor
    2 years ago

    I have experienced the same, both in current release and now in 1Password for Mac 8.10.54 (81054013) BETA. It doesn't happen always, but is intermittent. Can't figure out a pattern yet.

    I'll reach out to support if I see it again, but it seems to be a bug.

  • wintech147's avatar
    wintech147
    Occasional Contributor
    2 years ago

    Yes I am using the search bar at the very top of the app. I've sent the screenshots to the email address you shared. Just waiting on the bot to reply back with a ticket number :)

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    wintech147

    Just to confirm, are you searching using the search field at the top of the app? Or are you using the find tool at the top of the item list after selecting the Archive in the sidebar:

    If you are using the search field at the top of the app then can you send a screenshot of what you see (showing that the item is in the archive) to support+forum@1Password.comalong with a link to this thread so that the team and I can investigate further. Make sure that nothing sensitive is visible in the screenshot.

    After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message. 🙂

    -Dave

  • wintech147's avatar
    wintech147
    Occasional Contributor
    2 years ago

    Hi Dave!

    Yes when I search for items I see results that I know I archived and when clicking the three dots I see restore for the items I know to be archived. To confirm I click a search result item I know is NOT archived and I see the option to archive (not restore).

    If the search results are not supposed to include archived items then I’m even more confused as to why I’m seeing them lol :)

    Thank you!

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    Hello wintech147! 👋

    Thank you for reaching out. The search field at the top of the 1Password for Mac desktop app doesn't include archived items. Can you check the following:

    1. Search for something using the search field at the top of the desktop app.
    2. Click on an item in the search results that you believe is currently archived.
    3. Click on the "More options" button (it looks like three dots) in the top right corner of the item.
    4. In the menu that appears, do you see Restore item or do you see Archive?

    I look forward to hearing from you.

    -Dave