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delamarie's avatar
delamarie
New Contributor
4 years ago

Are you aware of login issue with Bay Area Fastrak?

I couldn't login to Bay Area Fastrak for weeks - and finally was able to when I did NOT use 1Password. I assumed it was an issue with their website login. Are you aware of this issue and working on...
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Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi delamarie,

While we're not actively aware of any issues with signing into Bay Area Fastrak, I'd be happy to take a closer look. Just to confirm, you were able to successfully log in by using the credentials from 1Password and copying/pasting or manually retyping into the login fields? Let me know!

jack

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you aware of login issue with Bay Area Fastrak?","id":"message:94368","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:94368","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:15637"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:94368"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:94368"},"body@stripHtml({\"truncateLength\":200})":" I couldn't login to Bay Area Fastrak for weeks - and finally was able to when I did NOT use 1Password. I assumed it was an issue with their website login. Are you aware of this issue and working on...","body@stringLength":"592","rawBody":"

I couldn't login to Bay Area Fastrak for weeks - and finally was able to when I did NOT use 1Password. I assumed it was an issue with their website login. Are you aware of this issue and working on fixing it?

\n\n
\n\n

1Password Version: 7.9.1
\nExtension Version: Not Provided
\nOS Version: macOS 12.0.1
\nReferrer: forum-search:login issues SF Chronicle and Bay Area Fastrak

\n","kudosSumWeight":0,"postTime":"2021-12-08T09:38:39.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:94368_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":505},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I couldn't login to Bay Area Fastrak for weeks - and finally was able to when I did NOT use 1Password. I assumed it was an issue with their website login. Are you aware of this issue and working on fixing it?

\n\n
\n\n

1Password Version: 7.9.1
\nExtension Version: Not Provided
\nOS Version: macOS 12.0.1
\nReferrer: forum-search:login issues SF Chronicle and Bay Area Fastrak

"},"Conversation:conversation:94368":{"__typename":"Conversation","id":"conversation:94368","solved":false,"topic":{"__ref":"ForumTopicMessage:message:94368"},"lastPostingActivityTime":"2021-12-09T22:29:49.000-08:00","lastPostTime":"2021-12-09T22:29:49.000-08:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:94368":{"__typename":"ModerationData","id":"moderation_data:94368","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:94368_1":{"__typename":"Revision","id":"revision:94368_1","lastEditTime":"2021-12-08T09:38:39.000-08:00"},"ForumReplyMessage:message:94369":{"__typename":"ForumReplyMessage","id":"message:94369","conversation":{"__ref":"Conversation:conversation:94368"},"author":{"__ref":"User:user:7975"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:94368/message:94369","revisionNum":1,"uid":94369,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Are you aware of login issue with Bay Area Fastrak?","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:94369"},"parent":{"__ref":"ForumTopicMessage:message:94368"},"body":"

Hi delamarie,

\n\n

While we're not actively aware of any issues with signing into Bay Area Fastrak, I'd be happy to take a closer look. Just to confirm, you were able to successfully log in by using the credentials from 1Password and copying/pasting or manually retyping into the login fields? Let me know!

\n\n

jack

","body@stringLength":"518","rawBody":"

Hi ,

\n\n

While we're not actively aware of any issues with signing into Bay Area Fastrak, I'd be happy to take a closer look. Just to confirm, you were able to successfully log in by using the credentials from 1Password and copying/pasting or manually retyping into the login fields? Let me know!

\n\n

jack

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