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Former Member
4 years agoAuthentication Required window frozen Ubuntu 20.04
I use 1password extension with Firefox (v92.0). It has been working great. Whenever I require it I'd just press the keyboard shortcut and a window pops out (in the centre of screen) prompting to ente...
Former Member
4 years agoHi, folks. This is a new one to me.
But, the "Authentication Required" window above is part of Gnome-Shell, not 1Password. For that form of authentication, we actually send a message over to Gnome-Shell to handle it.
Now, I did encounter a StackOverflow issue that seems related, and is even on Ubuntu 20.04: https://askubuntu.com/questions/1291732/authentication-required-window-stuck-after-login
It looks like you can do a killall -3 gnome-shell
to kill gnome-shell. If you're on X11, gnome-shell should automatically restart, and you should still have all of your windows since X11 itself didn't shut down. That's a big emphasis on "should" though, and potentially wouldn't in all use cases.
I don't know how this will work out if you're on Wayland. I'll chat with the support team to see what other information they have and maybe brainstorm up a way to reproduce this myself.