REMINDER: the community will be in read-only mode from tomorrow until July 2nd. This is part of our platform upgrade! Learn more in the FAQs →
Forum Discussion
Solved
Auto-fill frequently stops working (macOS, Safari)
Issue: The auto-fill feature in Safari frequently becomes non-responsive. This causes frustration because a first order feature for a password manager has an obvious bug. This results in me wanting t...
Hello folks,
We’re sorry about the issues that you’ve reported when using 1Password in Safari. We’re happy to share that the latest update to macOS and iOS includes improvements to Safari that resolve a bug where 1Password's suggestion menu would stop working and autofill will stop filling in certain situations.
- If you’re using a Mac, update to macOS version 15.6: Update macOS on Mac
- If you’re using an iPhone or iPad, update to iOS version 18.6: Update iOS on iPhone and iPad
We also recommend taking the time to make sure that you’re using the latest version of 1Password for Safari.Thank you for your patience as we worked with our partners at Apple to resolve the issue. If you're still seeing the issue then please send an email to [email protected] so that the team can help further.
-Dave
Frustrating this is still an issue with Safari. And a bit disingenuous to mark this thread as "Solved." The workaround does not work frequently, and 1Password is not now working as advertised (and paid for). It seems to work in Firefox and Edge. So this is an interface issue with Safari, which for Mac users is a frequently preferred browser because it integrates so well with other Apple software.
Please get this fixed. I've been using 1Passward for many years and don't really want to change to another password manager -- but the product is now not working per spec for the money I've paid.
