Forum Discussion

Former Member's avatar
Former Member
2 years ago

Auto Locking after a few seconds

1Password automatically locks after a few seconds, even if the auto lock is set to 1 hour.


1Password Version: 1Password for Mac 8.10.23 (81023003)
Extension Version: Not Provided
OS Version: macOS 14.2.1 (23C71)
Browser: Not Provided

58 Replies

  • Former Member's avatar
    Former Member

    This is using the app, not the browser extension. Yes, I am using a remote Mac with screen sharing.

  • @jonathancohlmeyer fuchsr

    Are you accessing 1Password on a remote device using screen sharing? Your descriptions doesn't completely fit the issue I have in mind, but I thought I should check.

    Can you also try the following?

    During an update, the communication between the browser extensions and the app is severed by macOS. The following steps will restart that connection.

    1. Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click (Option-click) on the helper and select quit 1Password completely.
    2. Quit your browser.
    3. Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock
    4. Open your browser.
  • fuchsr's avatar
    fuchsr
    Frequent Contributor

    Same here. This is really annoying because it seems like a random occurrence. Preferences are set to Auto-lock never. Sometimes it stays unlocked for hours, then it seems every time I do Cmd-Shift-\ in Chrome, it locks up, or it locks up after a few seconds/minutes. But I have not been able to come up with a totally reproducible set of steps.