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Forum Discussion
Former Member
2 years agoAuto Locking after a few seconds
1Password automatically locks after a few seconds, even if the auto lock is set to 1 hour.
1Password Version: 1Password for Mac 8.10.23 (81023003)
Extension Version: Not Provided
OS Version: macOS 14.2.1 (23C71)
Browser: Not Provided
58 Replies
- 1P_Tommy
Moderator
The issue is under investigation. We have had other users report it seemingly was related to high performance mode from their perception. They disabled the option and things seemed to work better for them and it stopped the erroneous locking. If you don't wish to give that a try, that's ok too. As I mentioned, it's a known issue that has recently came to light and now it's on the teams radar.
If you're looking on how to turn off the option (change to standard) it's in the connection menu for screen sharing.
- Select the device connection.
- Tap the "i" at the end
- Change the connection type to standard.
- Former Member
PS. If it helps, I am using https://jumpdesktop.com for screen sharing.
- Former Member
1P_Tommy turning off high performance mode within screen sharing is not an option and I don't understand how this could affect your application. However if it is so then you do need to fix your application.
- 1P_Tommy
Moderator
@jonathancohlmeyer
I'm not talking about auto-lock settings. For your situation you would turn off high performance mode within screen sharing.
If you're looking to adjust your autolock settings they can be done here. 🔒 How to set 1Password to lock automatically
- Former Member
This solution is a big security issue, telling users to turn off auto lock!
And if you do not, then 1Password is unusable! This needs to be fixed as soon as possible!
- 1P_Tommy
Moderator
Yeah, it does require another icon in the menu bar. If you truly want to use one icon you can also set it to open 1Password.
1Password > Preferences (Settings) > General - Click the icon to - (select an option) Show a menu, Show Quick Access, or Show the Main window
- fuchsrFrequent Contributor
Huh, with this option enabled, exiting out of the QUick Access dialog in fact keeps the extension unlocked. Of course now I have another icon up there that I'd rather now have... I guess I can now delete 1PW from the dock...
- 1P_Tommy
Moderator
Do you have the following enabled? If not, please do so.
1Password > Preferences (Settings) > General - Keep 1Password in the menu bar
- 1P_Tommy
Moderator
@jonathancohlmeyer
Your issue appears to be the known issue I had in mind. I don't have a resolution but it appears that we're auto locking and the high-performance mode plays some role in it. You might try with that option disabled in screen sharing.
ref: dev/core/core#26064
- fuchsrFrequent Contributor
No, no access via screen share.
But your second suggestion made me find a way to reproduce it. I quit 1PW and Chrome. Restart Chrome. 1PW icon in chrome shows locked. I click on the icon, unlock with fingerprint. Now I press Cmd-Shift-\ and the Quick Access dialog pops up. Icon shows unlocked and suggestions are offered. I quit the dialog by pressing Esc or clicking elsewhere, now the 1PW extension immediately locks again. Totally reproducible.
However, if I launch the 1PW app first , it works as one would expect.