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BrianAMartin221's avatar
BrianAMartin221
Occasional Contributor
5 months ago

Autofill failing on site with non-standard fields ("Barcode" and "PIN") in Edge

Hello, I am having trouble getting 1Password to correctly save and autofill my login credentials for my local library website. The website does not use standard "Username" and "Password" labels for...
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1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
5 months ago

Hi BrianAMartin221​! Thanks for writing in.

I can't seem to find the exact login page shown in your screenshot. Could you share the steps to get there from the link you shared (https://charlotte.delco.lib.pa.us)? If it's from the "My Account" button on the homepage that currently appears to be broken, at least for me.

I did find a similar page on their website and was able to fill a barcode, but not a PIN. When signing in could you try clicking the 1Password icon in your browser's toolbar, then clicking "Autofill" next to your Delco library item? Do any of your credentials fill? Thanks again!