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Volker's avatar
Volker
New Contributor
1 month ago

AutoFill Not Sticking

Hi Folks Lately, Autofill has not been sticking to the necessary fields - username and password - on a regularly used site (banking) and the fields remain blank. The site then doesn't open. It will ...
1password.com
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Volker's avatar
Volker
New Contributor
1 month ago

Hi Chris,

Thank you very much for your kind offer of assistance.

I'm now using a simple alternative which I should have thought of before: opening in another browser.

Autofill works fine in Safari. The problem was with Firefox. I can live with this.

Cheers,

Volker

 

ChrisC1P's avatar
ChrisC1P
Icon for Moderator rankModerator
1 month ago

Hi Volker​ 

Thanks for the update.

I'm glad that you were able to find a workaround for filling your info on your banking site.

That being said, it should be working with every browser and I would still like to report this site to our developers. Of course, if you would rather not share your banking site or continue troubleshooting that's totally understandable.

Don't hesitate to reach out to us with any questions or concerns!

-Chris

  • Volker's avatar
    Volker
    New Contributor
    1 month ago

    Hi again Chris,

    Thanks for your mail.

    Yes, it should work across all browsers but in the grand scheme of things, it's a mere trifle for me and I'm content to sail on as is.

    Cheers,

    Volker

     

    • 1P_Gem's avatar
      1P_Gem
      Icon for Moderator rankModerator
      1 month ago

      Hi Volker​, thanks so much for letting us know! If this ever becomes something you'd like to dig into further, don't hesitate to reach back out and we'll be happy to help.