Forum Discussion

decanter's avatar
decanter
New Contributor
25 days ago

Autofill not working on Windows or macOS

This is a pretty significant blunder, your "testing" didn't capture the fact that 50% of sites don't work on Autofill? Isn't this the entire sales pitch for the subscription model, continued developm...
macos
windows
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
25 days ago

decanter​ 

Thank you for confirming that you're seeing intermittent issues when trying to fill your login credentials into Google Search when using the latest versions of 1Password in Microsoft Edge and Safari.

I've done some testing and I haven't been able to reproduce this issue on my end nor have I seen other reports of filling issues on https://accounts.google.com/. So that the team and I can investigate, I'd like to ask you to create and share a 1Password diagnostics report from 1Password in your browser:

Send a diagnostics report (browser extension)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/autofill-not-working-on-windows-or-macos/168291
  • Your forum username: decanter


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave