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sbcadguy's avatar
sbcadguy
New Contributor
3 years ago

Autofill not working with Sam's Club app

1Password 8, Pixel 4xl, Android 13. Everything fully updated.

Autofill does not recognize the login fields for the https://play.google.com/store/apps/details?id=com.rfi.sams.android&hl=en_US&gl=US.

I have tried both Autofill options - Above supported keyboards (gboard) or Below fields they relate to. Nether work.
Also tried long pressing on the fields and selecting the Autofill option and nothing happens.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

android

1 Reply

  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi sbcadguy, thanks for writing in and letting us know about the Sam's Club app.

    I did some testing and I'm seeing the same behavior. I tested with a few Autofill services and was not getting a response which suggests to me that the issue may be on the Sam's Club app's end. Regardless I've filed this with the team for further investigation.

    When Autofill isn't available you can copy and paste or use split screen mode to drag and drop your credentials.

    Thanks again!