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Forum Discussion
Tomb73
1 month agoNew Contributor
Autofill on Hilton website stopped?
Have been 1password user for a very long time. For some reason, it stopped filling in the user/pw on hilton.com. Other sites still work fine. Am using Firefox 148.02 on MacOS Tahoe 26.2. An...
- 5 days ago
OK, so have been struggling with this for a while. Then, in Firefox, some web pages were not formatting properly. In searching for possible issues, it was suggested that clearing cache files. Tried that, and it fixed the 'formatting' problem, but also seems to have eliminated the 1password issue... Will likely add this to my 'normal' maintenance routine....
ChrisC1P
Moderator
1 month agoHi Tomb73 thanks for reaching out!
I apologize for the issue filling on the Hilton site.
I’ve taken some time to test the behaviour you mentioned on the site, and I was unable to recreate it on my end. Could you try the following steps to create a new manual login for the website:
1. Go to the website’s login page.
2. Type in your login information manually - don't click login.
3. Right click the 1Password icon in your browser's toolbar.
4. Select Save > Login and save it as a New Item.
Let me know how it goes or if you have any questions.
-Chris
- Eido1 month agoNew Contributor
Hi ChrisC1P,
I am experiencing the same exact issue and after following your directions, get the same error screen as Tomb73.
- Trevor_1P1 month ago
Moderator
Hi Eido,
To confirm, are you using Firefox as well? If so, my colleague noted above that it was working correctly in the beta version of the extension. Could you give that a try?
If you're not using Firefox, could you confirm what browser and version fo the 1Password extension you're experiencing the issue in?
- Eido5 days agoNew Contributor
Correct, Firefox is the browser. I've experienced more sites that autofill does not work on with the release version, but beta does work; not sure how I like the drop down at the top though ;).