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Forum Discussion
Former Member
3 years agoAutofill Problems with 1Password 8
I just got a Samsung S23 Ultra and noticed a problem compared to my Note 20 Ultra I had. On my Note I was running 1Password 7, on my S23 Ultra I've updated to version 8.10.8.
What I've noticed ...
1P_Timothy
Community Manager
3 years agoHi @icebreaker374, thanks for writing in.
That doesn't sounds right. My apologies for any disruption to your workflow. On an item that you have not updated with "Fill & Update" but that you do see the "Open 1Password" prompt in the corresponding app, I'd like to ask you to check if an app or website link is included in the item:
1. Open and unlock 1Password for Android.
2. Search for and open the item.
3. Confirm there is an app link similar to my example.
If the item does not contain an app link, stop here and let me know.
If the item does contain an app link I'd like to ask you to check if "Show filling suggestions" is on from Settings > Autofill. If so, please try resetting Autofill by turning the setting off then on again and selecting 1Password as the Autofill service.
If you're seeing the same behavior after resetting Autofill, could you let me know if this only occurs with Apps or with websites as well, if you had previously been using a standalone vault with 1Password 7 and if you have previously migrated your data between any other password managers recently?
Thanks again!