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Forum Discussion
Autofill prompts inconsistently appearing for browsers on Android 8.10.72
I have been finding that autofill prompts are generally not appearing when tapping in username/password fields in web browsers in the latest version of 1Password. Testing on various web pages in both...
1P_Timothy
Community Manager
Community ManagerHey sethmad, thanks for writing in! I'm sorry to hear you're seeing some inconsistent filling behavior.
Just to help get a baseline, I'd like to ask you to completely close 1Password and your browser (remove them from the recent items carousel) restart your device, open and unlock 1Password, then open your browser and try filling. Are you seeing the same inconsistent behavior?
If so, could you let us know if there are specific websites where there's consistently an issue with Chrome and/or DuckDuckGo? Thanks again!
I tried what you recommended and saw no change. Two sites where I've experienced the problem are 1) this community, and 2) https://reg.usps.com/login?app=eReg&appURL=https%3A%2F%2Freg.usps.com%2Fentreg%2Fsecure%2FInformedDeliveryValidateAction_input
- 1P_Timothy
Hi sethmad, thanks for checking that.
I'd like to ask you to try making the following setting changes:
- Open device settings.
- Select "Password, passkeys & accounts".
- Confirm 1Password is listed under Preferred services.
- Under "Additional services", turn Google on.
- Open Chrome, then open the ⋮ menu and select Settings.
- Open "Autofill services", then select "Autofill with Google".
- Return to the 1Password community login page, refresh the page, then tap the username field.
Does 1Password now prompt you to fill as expected? Thanks again!
Hi, these steps seem to have resolved the issue.
- 1P_Timothy
Hi sethmad, thanks for the update! I'm glad to hear that worked for you. Let us know if we can help with anything else!
