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Anonymous's avatar
Anonymous
4 years ago

Autofill reuse wrong password

I created a password on a website. Then changed it on 1password, and then found out I couldn't changed my password on the website, so I went through the password history on 1password and rechanged to...
browser extension
Anonymous's avatar
Anonymous
4 years ago

Hey @alexankd

Thanks for taking the time to write in here. I'm sorry for the trouble that you're experiencing with this. It is certainly odd, if the existing login item has been updated with the new password. I'm not sure exactly what is causing the old password to keep getting autofilled, but the quickest way to fix this would be creating a new manual item. Here are the steps I'd take:

  1. Navigate to the site's login page.
  2. Type in your username/email manually, and then paste in the copy the correct password from the browser extension - don't click login.
  3. Right click the 1Password icon in your browser's toolbar.
  4. Select 'Save Login' and save it as a New Item.
  5. Refresh the webpage and try autofilling with the New Item you just created.

If you are able to autofill successfully, you can go ahead and delete the old login item in 1Password.

I hope this helps! Let me know if you have any questions. 🙂