Forum Discussion

sjmoll's avatar
sjmoll
Occasional Contributor
1 month ago

Autofill suggestions only show "Open 1Password"

Dave, I've noticed something new over the last few days.   Autofill is still working, but sites that used to prompt with specific logins now prompt only with "open 1password".  It works to choose th...
android
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
1 month ago

Hello sjmoll​, weko​, and ShoxJeanz​! 👋

I'm sorry that you're only seeing "Open 1Password" when using autofill on your Android devices. Our team has been able to intermittently reproduce this issue and an internal work item is open with our development team to investigate this further. 

Until a fix is found, tapping on Open 1Password should allow you to tap on the correct Login item and use autofill to fill your login credentials. I'm sorry for the inconvenience. 

-Dave 

Issue=FS-4301

  • sjmoll's avatar
    sjmoll
    Occasional Contributor
    1 month ago

    Dave,

    Just wanted to let you know that I have stopped seeing this. 

    Thanks.

    Shawn 

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      1 month ago

      sjmoll​ 

      I'm glad that you're no longer seeing the issue! 

      -Dave

      • sjmoll's avatar
        sjmoll
        Occasional Contributor
        29 days ago

        I guess I spoke too soon as I am seeing it again.  I hadn't seen it for about a week, and then today, it is happening for every site I go to.

        Seems same as before where the Open 1Password appears and works, but there's no logins shown in the popup.

        Thanks

        Shawn