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Forum Discussion
sjmoll
3 months agoOccasional Contributor
Autofill suggestions only show "Open 1Password"
Dave, I've noticed something new over the last few days. Autofill is still working, but sites that used to prompt with specific logins now prompt only with "open 1password". It works to choose th...
jaas666
1 month agoNew Contributor
To anyone having this issue, what solved it for me was to delete all the app data and re add my accounts to 1Password.
I discovered by accident that the 1Password app, when opened, was sending DNS queries for 3 accounts, but I only had two currently active on the app. The third was an old business account I no longer used. Altough that account wasn't listed anywhere in thea pp (settings/manage accounts) for some reason the app was still trying to query it. Not sure how that would affect the suggestions, maybe the app timed out looking for suggestions on that non existent account or something like that.
Long story short, on my android phone I went and deleted cache and data for the 1Password app. After adding my 2 current accounts the suggestions started working again.
** Make sure you have another device signed in so it's easier to re-add the device you are deleting the data from **