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Forum Discussion
Former Member
2 years agoAutofill working on iPhone but not iPad.
I have installed the 1Password app (version 8.10.21) on my iPhone (iOS 17.0.2) and iPad (iPad OS 17.1.1).
I have changed the settings in Settings > Passwords on both devices to enable Autofill and...
1P_Dave
Moderator
2 years agoHello @SkySF! 👋
I'm sorry to hear that you're having trouble filling a login into Spotify when using Chrome on your iPad. On the iPhone and iPad, AutoFill is specifically handled by iOS and 1Password only provides the data for the experience. The AutoFill prompt that you see is generated by iOS, not 1Password, and iOS is responsible for the detection and filling of fields.
If the AutoFill prompt isn't appearing on Spotify's website in Chrome but it does appear in Safari then this would be an issue that I recommend reporting to Spotify so that they can investigate why AutoFill isn't detecting login fields on their website in Chrome.
That being said, I have found that AutoFill tends to work better in Safari. Safari also supports web extensions on the iPhone and iPad which means that you can install 1Password for Safari which uses 1Password's own filling brain to detect and fill fields more reliably: Get to know 1Password for Safari on your iPhone or iPad
I do have a suggestion that might help: on the Spotify website, if you tap on the "Password" field instead of the "Email or username" field then does the AutoFill prompt appear in Chrome?
-Dave