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Forum Discussion
bjkeefe
17 days agoOccasional Contributor
Automatic close on Windows lock?
Since the most recent upgrade, I have noticed a change in behavior: if I leave 1PW open and let my computer lock due to inactivity, 1PW closes. This is new, to me at least. Previously, 1PW would rema...
bjkeefe
17 days agoOccasional Contributor
Hi, 1P_Dave,
- Don't know what (where) Windows Lock Settings is. I can tell you that my computer is set to go to sleep after 20 minutes of inactivity, and that it will require my Windows password when I wake it up.
- "Keep 1Password in the notification area" is ticked, yes. ""Open 1Password on startup" is not, no. I have never had the second option ticked.
As I said before, it's really no big deal -- I have to type my 1PW password whether the I start the program again or whether it is minimized in the task bar, the way it usually was in the past. I was just curious whether this was an intended new behavior as of the most recent update.
1P_Dave
Moderator
17 days agoThanks for the reply. 1Password should stay open even if your Windows PC locks. If you restart your PC then does that improve things? If it doesn't then I'd like to ask you to reproduce the issue one more time and then create and share a 1Password diagnostics report from your Windows PC:
Send a diagnostics report (Windows)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/automatic-close-on-windows-lock/163204
- Your forum username: bjkeefe
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave