Forum Discussion

Conniemueller's avatar
Conniemueller
New Contributor
10 days ago

Bank autofill not working

I can’t login to my bank without copy and pasting the password from 1Password. It will not autofill in the app or online. 
ios
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
9 days ago

Hello Conniemueller​! 👋

I'm sorry that autofill isn't working with your bank. Could you share the name of the bank and the website address where I can find their website so that I can take a look? Can you also share which browser you're using to access their website? 

Please do not share your login credentials. If you'd prefer to avoid posting your bank's name in the public community then you can send it to our support team by sending an email to support@1Password.com and including a link to this thread. 

-Dave

  • Conniemueller's avatar
    Conniemueller
    New Contributor
    9 days ago

    Royal bank of Missouri

    Royalbanksofmo.com on Safari, iPad

    also tried using the app on an iPad 

    • Conniemueller's avatar
      Conniemueller
      New Contributor
      2 days ago

      Still not working