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Forum Discussion
PhotoTed
2 years agoNew Contributor
Being prompted to enter my account password more often than expected on my Chromebook
I just migrated to 1Password and I have the impression that I have to unlock it after auto-lock expires. Every 5 hrs I have to enter my long, complex password just to use the browser extension? Am ...
1P_Evon
1Password Team
2 years agoHey PhotoTed, thank you for your reply. I appreciate the additional details about your device.
1Password for Android, including for a Chromebook, doesn't link via shared lock state to 1Password in the browser as would be the case with 1Password for Mac, Windows or Linux.
For some context, the 1Password extension doesn't have a secure place to store your account password (encrypted) on the Chromebook. For example, on Apple devices that have a Secure Enclave, the passwords can be saved on the device encrypted and the 1Password app can be unlocked via biometrics. Without a secure place, the password would be stored unencrypted on the disk which would not be secure.
So, it's expected that you're required to unlock the 1Password extension after restarting your computer.
While I’m not aware of how the current experience on the Chromebook can be improved, I’ve shared your feedback regarding auto-lock with our product team and they’ll look into the situation further to see if any improvements can be made in the future.
I hope that helps.
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