Forum Discussion

PhotoTed's avatar
PhotoTed
New Contributor
2 years ago

Being prompted to enter my account password more often than expected on my Chromebook

I just migrated to 1Password and I have the impression that I have to unlock it after auto-lock expires. Every 5 hrs I have to enter my long, complex password just to use the browser extension? Am ...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

PhotoTed

Thank you for the feedback, it helps us to continually improve 1Password and I want to thank you for taking the time to have this conversation with us. I can definitely see that there is room for improvement with both the auto-lock feature and with the consistency of the experience on different platforms. We're made progress with the release of 1Password 8 since that allowed us to release a similar user interface to the app on all platforms but there's still more work to be done. I've shared all of your comments with the team internally.

I really appreciate you giving 1Password a chance and I hope that we see you again in the future. Please stay safe out there.

-Dave

ref: PB-38186526